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touchpad issue please help
Okay for some reason i when i disable my touchpad to use a usb mouse because the touchpad gets in my way when i use the keyboard for gaming. Once i unplug my mouse the touchpad is still disabled. i have already uninstalled/reinstall the driver and even tried updating it. So far no luck and i cant find anyone else who is experiencing the same issue. if someone could reply to this asap because i have a Dell tech coming to put my laptop back together correctly for the 3rd time now...so i can call Dell support and have them update the scope of work for the tech.
What kind of mouse do you have? Some mice interfer with the touchpad drivers for some reason on models from various brands. Try to uninstall the drivers for your touchpad and your mouse, then install the mouse drivers first. If it comes without drivers, let windows auto install drivers when you connect the mouse. When you're done with that, try to install the touchpad drivers. If you still have problems, please let me know! :)
no luck... i uninstalled all the drivers for the mouse/touchpad and reinstalled them in the order you recommended. Still not working...also my shortcut panel on the upper right hand corner doesn't always respond after i boot up. i want to say 4 out of 5 boot ups and it wont work for the first 10-15mins...i am going to call dell tomorrow about that but i was wondering if you ran into that issue. id really hate to send it off to dell for the 4th time and ive only had it since the February of this year. :( let me know if there is anything else i should try...
It's most likely software as I've seen similar problems with certain mice and certain drivers for touchpads. I've also had a similar issue, but that vanished after I re-installed the drivers. Too bad this doesn't work for you : /
Have you updated the drivers for your motherboard? If not, try doing that before you install the drivers in the given order. Aslo: check if you've installed the mouse drivers the correct way. Some peripherals crave that you plug them in during a certain step or after you've installed the drivers to work properly.
okay i will try that...now one of my co-workers who an IT guy said it might be the alienware command center. should i tried reinstall that application? after i try uninstalling and reinstalling the other drivers. I have tried to update all my drivers through the device manager. should i do a little bit of digging to make sure i have the current drivers or will using device manager be sufficient? also i have a m11x r2 that doesn't have that issue so i know it has to be a software issue...
Alienwareman
40 Posts
1978
0
Posted May 6th, 2012 22:00
Have you tried going into device manager and enabling it?