Hello again,

Well after running alienware autopsy a few times the report keeps showing the factory ssd has ultra dma crc errors that keep going up, reading is 117 now.  I haven't even installed anything on this system with the exception of critical and important windows updates and norton security.  I added an additional 500 GB samsung ssd and it shows no errors.  The errors on the original drive have just continued to go up, I think there were 8 after the second day of having it. I have the original factory drive as os and intended programs, second drive intended for data.   Here's the thing, machine is only 2 weeks old and I've read that it could be something as minor as a cable but I'm not so happy about this.  Add to the fact I got suckered into the Alien Respawn full addition at an additional $40 and it won't even write to the DVD's I'm just not sure if I should keep this $3600 machine.  Should I insist on a replacement and will that replacement be a refurb or should I just send it back and start over?  Any help/advice is appreciated.

Thanks,

Malisa