Hello

I need some help

Turn on my pc this morning. Black screen adnd Error loading OS. I use Dimension 2300. Not a problems until now. Please help

Hi

I just try to run the test

PC does not respond

Can not run the cd from the drive

I did not know that I have battery inside

MiMence03,

Yes, I am aware your system is a desktop model. 

And yes, there is a battery on the motherboard inside your desktop tower.  Did you click on the link regarding the battery in my previous response?  The link would have shown you that your desktop does indeed have a small battery inside. 

And yes, you can run those test I described at any time as they will not destroy any data on the system.

I just try whith Str+Alt+D does not work

CD-drive can not be open so I can start the test from CD

Do not know what to do

MiMence03,

Your model lacks the diagnostic lights which can be useful in resolving problems.  Without any additional error messages about the only way to resolve the problem you are experiencing is through a little trial and error.  Given the age of the system I would first suggest replacing the battery on the motherboard.  If this battery is failing it may have caused your system to lose the hardware configuration settings which resulted in the system not finding the hard drive.  A new 3-Volt, CR2032, coin cell battery can be purchased for around $3 (US) and is available at any Radio Shack, computer stores and most discount stores like Wal-Mart.  You can click here for additional information on how to change the battery from your model's on-line Service Manual.

If the battery replacement doesn't work then try the quick 90/90 hard drive test which should be supported on your model.  When you see the Dell splash screen press the + + keys together.  The system will run a quick test on the hard drive and give it a pass or fail rating.  If you have the Dell Resource CD that came with your system, I would recommend running the more extensive tests on your  system especially on the hard drive.

If all else fails, try disconnecting the hard drive to see if the system will boot to a floppy disk or bootable CD.  If it does then suspect a hard drive failure.

MiMence03,

About the only other thing I can suggest is open up your system and disconnect the hard drive to see if the system will boot up to a bootable floppy disk or a bootable CD.  If your hard drive has failed it will keep your system from starting up.

Thank you for your help but my PC is a desctop. I do not have bat

Can I run the test? I do not like to preinstall my Windows have lots of data

Thank you

MiMence03,

If your computer is starting Ok with the Windows CD and the hard drive disconnected then I would suspect that your problem is a bad hard drive.

Majestic, thank you

I will try to do it know

So I have to disconnect the hard drive and put the bootable CD in the drive so pc can start from there?

And i will not lose any data?

Thanks