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tartler

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23 years ago

T

tartler

20 Posts

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16244

December 4th, 2003 12:00

error with password for BIOS Update (A03)

I wanted to update the BIOS of a precision 360 to A03 using the windows based utility (on windows professional 2000). When started if asks if A02 is to be updated to A03; if confirmed a windows opens that asks for the BIOS password (because we have set a setup password). I definitely entered it correct (lower case and upper case) but it was never accepted. Of course I can enter the bios using the password.

After removing the setup password the update wasn't a problem.

Does anybody have an idea what's wrong or is it a bug in the utility?

  • R12345

    10 Posts

    285

    0

    Posted February 7th, 2004 17:00

    Got the same problem when using the diskette version (BR68546.EXE) with the setup password enabled. Ran the window version (WS360A03.EXE) with the setup password still enabled, the BIOS finished without the successful message. Re-boot and the system display BIOS Version A03.

    Hopefully my system is running A03 and Dell will fix this error (for this critical update) soon.