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JayGee2

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19 years ago

J

JayGee2

4 Posts

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12049

January 20th, 2008 16:00

Escape from Dell Diagnostics Utility

Optiplex GX260 w/ XP boots to Dell Diagnostics Partition. Upon completion of tests, reboots to Diagnostics Partition. How can I get out of this? I want to boot normally. I find nothing in BIOS SetUp to help.

Thanks!
  • PETER345

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    Posted January 20th, 2008 17:00

    This is controlled by the MBR, not the BIOS. Did this start recently?

    Do you any options with F12 at boot? Normally, here you could choose a device to boot (e.g. the HD or the CD) or the diagnostics.

    If the machine boots directly to the diagnostics, then you might need to do fixmbr and fixboot in the recovery console (boot the Windows install CD and choose 'R').

    Peter
  • Hydralisk00222

    2 Intern

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    Posted January 20th, 2008 19:00

    Boot into DOS. Run FDISK. Set the XP partition (not DE partition) as active. Reboot.
     
    If you have WinPE/Diskpart:
    Run the following commands
     
    diskpart.exe
    select disk 0
    select partition 2
    active
    exit
  • JayGee2

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    Posted January 20th, 2008 21:00

    I ran FDISK and specified the XP partition.  It now tries to start XP but gets blue screen: autochk program not found; skipping autochk"  Then Fatal System Error, System Manager Initialization  system process terminated...
     
    Any advice?  Thanks
  • billyd1000

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    Posted January 20th, 2008 23:00

    It sounds like you may have formatted your disk instead of changing boot parameters. I do hope you backed up any important data. If your bios splash screen still comes up you may be able to press f12 and choose boot from cd rom. It really sounds to me like your drive has been erased. Good luck! -Bill
  • JayGee2

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    Posted January 22nd, 2008 02:00

    This is now fixed, w/ Partition Magic rescue diskettes.  No, the disk hadn't been formatted.  But FDISK alone didn't fix the problem.  After FDISK made the partition active, when booting it went to the Autochk error, about which there's a lot of info on the web, none that I saw helpful.  Partition Magic said the partition was hidden.  I Unhid it, then the PC booted normally, with all data files intact.
     
    Tried the Recovery Console several times.  It refused to accept any Administrator password, so had to give up on it.  Understand this is a known problem too.
     
    Thanks all for your help.
  • billyd1000

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    Posted January 22nd, 2008 04:00

    Good to hear you are back up and running! Those utilities are quite handy at times. -Bill