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Ladybg7583
2 Posts
0
8641
April 21st, 2004 05:00
Lockup
I have a Dim4600C. It locks up often out of no where. The mouse, keyboard, everything is worthless and locked. I have to restart my computer by holding down the Power button. I have closed out all ( that I dont use )of the programs in startup, so that isnt the problem. What is wrong with this thing?
Ladybg7583
2 Posts
168
0
Posted April 21st, 2004 15:00
I have run all of those, but the "removal programs" I am not sure what you mean by that. It seems as if a lot of dell users are having this same problem. And I thought Dell was the best? Any other suggestions?DELL-Donald K
2 Intern
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3969 Posts
168
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Posted April 22nd, 2004 03:00
It could be a lot of things, but SPYWARE is a rampant issue.
For troubleshooting purposes, try booting to safe mode (F8 at boot) & see if the system will run for long periods without locking up. If it does, then I'd suspect spyware. You can run HIJACKTHIS http://download.com.com/3000-8022-10227352.html?tag=lst-0-1 & see if there is anything it deems a problem. If the system has any file sharing program on it, (KaZaa, Morpheas or others) then I'm almost positive that this is the issue.
If the system locks up in safe mode, then I'd be more inclined to look at hardware issues. Run Dell Diagnostics from the F12 menu or the resource CD.
You can also check the windows event log in Control Panle, Administrative tools, Event Viewer to see if that will clue you in to why the system locks up.
DELL-Donald K
#IWork4Dell
obrez
9 Posts
168
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Posted April 21st, 2004 05:00