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RIVERRATT

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19 years ago

R

RIVERRATT

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13132

April 20th, 2007 23:00

LOGITECH G11 KEYBOARD PROBLEMS

I RECENTLY PURCHASED A LOGITECH G11 KEYBOARD AND TRIED TO INSTALL IT ON MY DELL GEN 5 XPS SYSTEM. MY OLD KEYBOARD IS A WIRELESS MODEL(MADE BY LOGITECH) THAT I BOUGHT WITH THE SYSTEM. THE NEW KEYBOARD IS USB. THE SYSTEM RECOGNIZES THE KEYBOARD AND SAYS IT IS INSTALLED AND READY TO USE. WELL IT ISN'T : THE ALPHA AND NUMERIC KEYS DO NOT WORK. IT HAS ILLUMINATING, AND SPECIAL FUNCTION KEYS THAT DO WORK WHEN PLUGGED IN. OKAY HERE'S THE REST OF THE STORY, WHEN I REBOOT IT SAYS KEYBOARD ERROR, I'VE UPDATED JUST ABOUT EVERYTHING ON THE  DELL DOWNLOADS PAGE AND STILL THE SAME PROBLEM EXISTS, ALSO I'VE TRIED THE NEW KEYBOARD ON ANOTHER COMPUTER AND I GET THE SAME RESULTS.
 
ANY SUGGESTIONS? PLEASE
THANK YOU
  • HG

    HTT Good HT Bad

    2 Intern

    •

    1275 Posts

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    Posted April 21st, 2007 04:00

    Sync the keyboard during system power on? I think your Caps lock key is broken too?
  • J

    jjoplin

    7 Posts

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    Posted April 21st, 2007 12:00

      The G-series keyboards are infamous for driver issues , make sure you uninstall and reinstall everything and be positive its right, also , not sure if your running Vista but there was a few problems with slidebars needing to be disabled while gaming.
  • K

    korrson

    592 Posts

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    Posted April 22nd, 2007 19:00

    Did you install the special keyboard driver that should have been on a disc in the box.?

    Well you should get the latest driver on the web anyway with all new peripherals.

    http://www.logitech.com/index.cfm/downloads/software/US/EN,CRID=1796,contentid=12191
  • J

    jp634

    33 Posts

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    Posted April 24th, 2007 23:00

    I had a lot of problems with my g 15  keyboard it was suggested here in the forum to up date to the latest bios A- 11 which i did and I have had no problems since
     
     XPS-600
     d-930
     dual 7900gs
     80 gig raptor
     2 gig ddr 2
  • C

    cisconetdude

    34 Posts

    914

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    Posted April 25th, 2007 12:00

    where did you get this bios.  I sure would like to see if it fixes my issues
  • J

    jp634

    33 Posts

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    Posted April 26th, 2007 20:00

    Go to the tech suport link on the top of the page enter your service code and see if there any updates for your system  The bios version that you are using should come on your screen at start up  if a newer one is avaliable try it

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