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papavern45
2 Posts
0
6562
October 18th, 2004 17:00
no document
When I try to open a document. The window comes up and the battom says done. I don't get the documnt,just a blank page.
ceri sheeran
2 Intern
•
1712 Posts
271
0
Posted October 18th, 2004 18:00
Hi,
Assuming you are talking about a document in Microsoft Word.
Try deleting all copies of the MS Word template file called normal.dotrestart Word which will recreate the fileIf this doesn't work please post back with a bit more informationComputer modelOperating SystemVersion of WordDetails of virus and spyware scans carried out.hthCeripapavern45
2 Posts
271
0
Posted October 19th, 2004 01:00
I am having a problem explaining my problem. Let me try again. I will be surfing online andI'll click on ,say,a place to download a form. A window will open and it will be nothing in it. The bottom left will show (done) I have adobe 6.0 I had a trial adobe acrobat professinal and the page would open with the the form in the window.
foolishbean
33 Posts
271
0
Posted October 18th, 2004 18:00
If you changed the default drive this will change too.
C:\Documents and Settings\[Username]\Application Data\Microsoft\Templates
You must delete it while office is closed.
The version of word would be helpful if this doesn't solve your problem