UNSOLVED
Studio 540, Win8, Unknown device in Device Manager
Hello guys,
I have a Dell Studio 540 (year 2009) with WIN 8 (X64) that is displaying an "Unknown Device" in Device Manager:
USB/VID_14308PID_1F17
I have tried searching the internet using the Hardware Vendor ID and Device ID provided in the details section of the "Unknown Device", USB/VID_14308PID_1F17. No results until now. Any help would be great. Thanks for your time and understanding.
Cheers
PS no idea which one is it ....from this link:
http://downloads.dell.com/Pages/Drivers/studio-desktop.html#Diagnostics
726
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Posted February 24th, 2013 06:00
yes.
the jpeg file was uploaded in my Files director...no idea how can I insert in this file in this answer....could you please help me ?
726
0
Posted February 24th, 2013 06:00
Hi Septigre,
Below my message, click "Use Rich Formatting", which will bring you to the full featured message editor. Click the picture icon above the message to insert your screen shot.
726
0
Posted February 24th, 2013 07:00
726
0
Posted February 24th, 2013 09:00
Disk drive
Device Kind USB storage
Device Name Disk drive
Vendor GENERIC-
Comment Generic- SM/xD Picture USB Device
Location USB Mass Storage Device
Driver
Disk drive
Device Kind USB storage
Device Name Disk drive
Vendor GENERIC-
Comment Generic- SD/MMC USB Device
Location USB Mass Storage Device
Driver
Disk drive
Device Kind USB storage
Device Name Disk drive
Vendor GENERIC-
Comment Generic- Compact Flash USB Device
Location USB Mass Storage Device
Driver
Disk drive
Device Kind USB storage
Device Name Disk drive
Vendor GENERIC-
Comment Generic- MS/MS-Pro USB Device
Location USB Mass Storage Device
Motherboard
Manufacturer Dell Inc.
Model 0M017G (CPU 1)
Chipset Vendor Intel
Chipset Model G45/G43
Chipset Revision A3
Southbridge Vendor Intel
Southbridge Model 82801JR (ICH10R)
Southbridge Revision 00
System Temperature 41 °C
BIOS
Brand Dell Inc.
Version 1.0.13
Date 2009-06-04
Voltage
VIN0 1.680 V
MEMORY CONTROLLER 1.688 V
VIN2 1.640 V
PCI Data
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI-E x16
Slot Number 0
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI-E x1
Slot Number 1
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI-E x1
Slot Number 2
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI1
Slot Number 3
726
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Posted February 24th, 2013 09:00
Do you any PCI cards or USB devices? I am wondering if it's a card reader or the Intel Management Engine.
726
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Posted February 24th, 2013 10:00
I suggest Intel's online chipset identification utility. If it's the Intel Management Engine, it may suggest a driver.
726
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Posted February 24th, 2013 10:00
impossible to copy...yes...I have both...I will update both...if will be the case...from which link please?thanks for helping me.
726
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Posted February 24th, 2013 15:00
USB/VID_14308PID_1F17...means USB...not INTEL
396
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Posted February 24th, 2013 15:00
VID is the vendor ID. A search for vendors brought up the Intel Management Engine, althoug that particular ID is not Intel's.
http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=%22Management+Engine%22
rdunnill
8 Professor
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8811 Posts
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726
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Posted February 24th, 2013 00:00
Can you provide us with a screenshot from Device Manager?