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gmclachl

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G

gmclachl

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October 26th, 2005 08:00

Unexplained Processor Spiking

New Dell XPS system w/ 3.4 gHz processor and 1GB memory. OS is XP Home w/ SP2
 
Every 2 minutes, processor utilization spikes to 22%. This causes an interruption/drop out in the audio recording software being used (Cakewalk Sonar 4)
 
The process causing the spike seems to be the SYSTEM process. Only System Idle and SYSTEM are showing any processor activity in Task Manager.
 
1) I have reformatted the hard drive, and reinstalled XP Home.
2) No application software is installed at this time, only the OS and required drivers.
3) All expansion cards (SoundBlaster Audigy Z2, internal modem and Adaptec firewire) have been removed, with the exception of the nVidia video card
4) I have used msconfig to selectively start with no Startup programs and minimal OS processes.
5) Dell has replaced the memory, power supply and mobo on their dime
 
What could be going on here? I'm at a loss, and apparently so is Dell. After working with me on this problem for a couple of weeks, we're still nowhere.
 
Thanks,
Gordon
 
 
  • klbf

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    Posted October 26th, 2005 08:00

    how long does it peak at 22%?? a couple or seconds or instantly?? have you got hard drive indexing on?? ?? download process explorer that might help as its better than task manager

    also do you have hypertheading enabled if your cpu is h/ht capable

    Dimension 8300
    P4 2.80GHz 800MHz w/HT BIOS A07
    1GB PC3200
    Sparkle 6600GT oc (500mhz/1000mhz)
    Creative SB Audigy 2 ZS (retail)
    Seagate sata 120Gb, sata 160Gb, USB2 external 200Gb
    NEC DVD+RW ND-2100AD
    Pioneer 16x DVD+/-RW DL DVR-109
    BearPaw 2400TA Scanner
    USB 2.0 tv tuner
    HP usb CD-Writer+ 8200
    256Mb-64mb Usb drives
    Wacom graphire3 4x5inch
    Conexant SmartHSFi V.9x 56K DF PCI Modem ,ADSL DSL-200
    HP deskjet 3550
    15inch LCD
    pci cooler
    3dmark03 8446...3dmark05 3498...PCmark05 3448

    Message Edited by klbf on 10-26-2005 10:40 PM

  • gmclachl

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    Posted October 26th, 2005 09:00

    The peak is instantaneous. It causes only a momentary glitch.
     
    Before reloading windows, I did download and use, Process Explorer, to verify that it was the SERVER process that was causing the problem/spike.
     
    The processor is HT-capable, but HT is disabled.
     
    HD Indexing is enabled.
     
    Thanks,
    G
     
     
     
  • gmclachl

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    Posted October 26th, 2005 09:00

    To follow up, I just did the following:
     
    Enabled HT: The spike is still occurring every 2 minutes, but the % of processor utilization dropped by almost 1/2. I guess that makes sense if it's pretending to be a dual processor.
     
    Disabled HD Indexing: This made no difference in the processor utilization.
     
    Regards,
    Gordon

    Message Edited by gmclachl on 10-26-2005 05:25 AM

  • dmc200

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    Posted October 26th, 2005 11:00

    did you run virus software scan and make sure you were up to date?
  • VCraig

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    Posted October 26th, 2005 15:00

    Just a bit of history - did you start down this path (reformat, replacing components, etc.) because of the spike problem or did the spike problem show up after you reformatted and reinstalled XP?
  • gmclachl

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    Posted October 26th, 2005 20:00

    The problem is not a virus or trojan. The system was never on the internet and only packaged software was loaded. It has been scanned with McAfee VS.
     
    The spike problem was the cause of us doing the reload and all the component pulls/swaps, and not the result of them.
  • VCraig

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    Posted October 26th, 2005 20:00

    Thanks for the clarification. It would help to know also if the spike problem was an out of the box issue when you received the system, or, developed after a period of time.
  • gmclachl

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    Posted October 27th, 2005 01:00

     
    I am working on the machine for a friend of mine, and the problem only came to light when he bought hardware and software to do some recording. I am not certain if this was an out-of-the-box problem, but I suspect so.
     
    The problem would be inconsequential if not for the near real-time requirements of the Sonar software. The spike is so brief that it is unnoticable with most apps, but it causes drop-outs in the sound when recording/playing back tunes through Sonar.
  • VCraig

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    Posted October 27th, 2005 03:00

    Found this doing a search on the Windows XP board - a long shot but maybe something worth looking at (last post on the page by JRosenfeld)
     
  • VCraig

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    Posted October 27th, 2005 03:00

    Based on your reply I tend to agree the problem probably existed before installing the recording software and hardware. Is the system using the latest Dell posted BIOS and chipset drivers?

    Message Edited by VCraig on 10-27-2005 12:32 AM