I should have returned this stupid thing two weeks ago.  However, I am recovering from surgery and it wasn't a priority.  I ordered this thing on the 11th of June.  The first week and a half, everything was fine.  Then all of a sudden, internet explorer started shutting down randomly.  One thing led to another, and the whole thing started repeatedly freezing up on me.  It progressed to not being able to load Windows at all and it gave me a warning about the AC adaptor when first booting up.

 

I called tech support.  Over the course of two days, I spent SIX HOURS on the phone with them.  I don't know about you, but I don't have time in my life to sit on the phone for SIX HOURS while someone plays trial and error from afar.  We ended up reformatting the hard drive on MY BRAND NEW COMPUTER.  Everything should have been hunky dory after that, but it was not.

 

After getting all the drivers reinstalled, the tech support person attempted to resolve the AC adaptor issue.  She loaded some file onto the computer, which seemed to resolve the issue.  Of course, as soon as we hang up, the error message comes up again.  This after spending TWO HOURS trying to resolve it.  I am frustrated.

 

To add to all that, now the keyboard randomly jumps around, so when I'm typing it might look somelikthinge this.  This makes it counterproductive for me to use the laptop for ANYTHING.  I have a lame HP laptop from work that is more reliable.  I am so disappointed.  And I'm just over 21 days on this thing now, so I can't even return it.  Does anyone have any suggestions?  I really don't want the thing anymore, it's already been so much of a headache.