UNSOLVED

kaara

updated

14 years ago

K

kaara

4 Posts

0

4224

October 11th, 2012 16:00

2408wfp driver

Hi,

My new Latitude E6520 doesn't recognize my 2408wfp monitor and I can't find a driver vor win7x64...

Who can help?

Thanks,

kaara

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    265

    0

    Posted October 11th, 2012 17:00

    kaara,

    The 2408WFP does not require a Windows 7 driver to function. Windows 7 will load its generic PNP driver for the monitor. The 2408WFP has the following ports:
    DP (DisplayPort)
    DVI 1
    DVI 2
    VGA
    How are you connecting the 2408WFP to the E6520? To what ports using what cabling?


    DELL-Chris M (old account)

    #IWork4Dell

  • DELL-Manshu S

    6 Operator

    2160 Posts

    265

    0

    Posted October 11th, 2012 17:00

    Hi,

    This monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings.

    Would suggest you to connect a different monitor and check. This will isolate if the issue is with the monitor cable or VGA port of the laptop.

    Thanks & Regards
    Manshu S
    #iworkfordell

  • kaara

    4 Posts

    265

    0

    Posted October 12th, 2012 08:00

    Thanks - I use the VGA port of the laptop, the monitor functions with my old Vostro (same cable)...

    Regards,

    kaara

  • kaara

    4 Posts

    265

    0

    Posted October 12th, 2012 08:00

    Thanks! I also tried to connect another monitor (Samsung, WLAN) which caused a nice crash...so it's probably not the VGA port?

    Regards,

    kaara

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    265

    0

    Posted October 13th, 2012 19:00

    "not the VGA port"...do you mean on the laptop or the monitors? If both monitors connected to the laptop VGA port have the same issue of not being seen, that leads me to think the issue is with the laptop.


    DELL-Chris M (old account)

    #IWork4Dell

  • kaara

    4 Posts

    265

    1

    Posted October 14th, 2012 05:00

    Hi Chris,

    I connected the Dell monitor to the VGA port of the laptop. The Samsung monitor I tried with a dongle. So I think you are right - it's a problem with the laptop but may be not (only) with its VGA port...