Hi,

Send me a Private Message, click on my User Name, add me as a friend, and send me your Service Tag, Phone number and Address.

Thank you.

I did this yesterday(8/6/12). Waiting for your response

I did too on 9/5/2012 @ 4:08 PM EST

I am having the same problem .

I too am having problems with Dell's M5030 laptop. Its about 1 1/2 year old. Wasn't having any problems until I to turn it on  and got the 7 beep code and a blank screen. Tried removing battery and rebooting, no change. With all the same complaints from customers who have laptops about the same age I would think it would be obvious to Dell that it isn't a problem cause by the customer, but an engineering problem or defective parts.

Royan responded to my request, and had my laptop repaired. Very happy with the prompt service.

Well I did send him my information.  How long after you sent that information did you get a reply ?  Cause the issue i am having is def the same thing.  And you and I are not the only ones having it.  Its def a problem from the MFG that dell should cover !!!!!

After I posted my info it was about 4 or 5 days, before I got a msg. from Royan indicating he was sending a technician by to work on my laptop. Couldn't fix at my residence, so Dell told me to send to their repair depot. They fixed and returned to me. In process loss info on hard drive, but luckily I had saved my personal info on another laptop.

Royan, I saw your post regarding the beep code. I too, similar to the others on the message board have the same laptop about a year and a half old (Dec 2010), and am getting no response except the 7 beeps when I turn it on. Please let me know what can be done. I utilize this for work and every day it's not working is a burden. Thank you.

Service # <ADMIN NOTE: Service tag removed per privacy policy>

Phone number is <ADMIN NOTE: Contact no. removed per privacy policy>

Currentlocation is York, PA

-Casey

I agree