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SirZatoichi

updated

19 years ago

Closed

0

9391

February 4th, 2008 02:00

about IGFX problem

hello!

 

Please help me with my problem, Im experiencing igfx problems when im playing Online Game SilkRoad online (SRO).

Error message "igfx has stop responding but has successfully recovered" is displayed when SRO is loading, after the error message is displayed the laptop freezes, i need to restart the laptop to be able to use it again. Is there someone here who knows how to fix this problem or knows the explanation why this happen?

 

Model: Inspiron E1505

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System Information
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Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.071009-1548)
System Manufacturer: Dell Inc.
System Model: MM061                           
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A13
Processor: Genuine Intel(R) CPU           T2250  @ 1.73GHz (2 CPUs), ~1.7GHz
Memory: 1014MB RAM
Page File: 1158MB used, 1110MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DxDiag Version: 6.00.6000.16386 32bit Unicode

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Display Devices
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Card name: Mobile Intel(R) 945GM Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel(R) GMA 950
DAC type: Internal
Display Memory: 224 MB
Dedicated Memory: 0 MB
Shared Memory: 224 MB
Current Mode: 1280 x 720 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumd32.dll
Driver Version: 7.14.0010.1147 (English)
DDI Version: 9Ex

Message Edited by SirZatoichi on 02-03-2008 10:37 PM
  • kaplansa

    12 Posts

    805

    0

    Posted March 2nd, 2008 15:00

    It's not just video games. It's anything involving the slightest stress on the video card. I have the same problem too and it's REALLY a big deal - apparently there is no working driver for the Intel Mobile 965 adapter and Vista. For example, open the Desktop Background dialog (Control Panel -> Personalization -> Desktop Background).

    Just click and drag the window all over the screen - because there are so many little icons on the window (for each of the Vista background options), this causes the video driver to think "too hard" and shut down. This causes the uber annoying "Display driver igfx stopped responding and has succesfully recovered".

    What's worse is that this error can crash Vista too in some cases forcing a hard reset. I've scoured Google and the Internet for weeks and haven't found a solution. It sounds like a defect to me although Dell or Intel refuse to admit it. Perhaps it's Vista's fault; I suspect everyone's partially to blame and no one's taking ownership. If someone has a solution, I'd love to hear it. Otherwise I'm throwing this laptop (Dell M1330) in the garbage.

    Message Edited by kaplansa on 03-02-2008 12:41 PM
  • kaplansa

    12 Posts

    805

    0

    Posted March 3rd, 2008 04:00

    Here's the solution.

    Control Panel --> Personalization --> Window Color and Appearance --> Adavanced (link) --> Select the "Windows Vista Basic" color theme --> Click OK

    The reason this works is because the Intel 965 Express chipset can't handle the performance requirements of the Vista Aero theme.  Dell has basically put out a line of laptops with sub-standard video cards that can't handle Vista in "default" video mode and neglected to tell you about this until after you've bought the laptop.  I know, I feel ripped off too.  At least now you won't have to deal with that annoying error any longer.  Cheers.
  • 805

    0

    Posted March 3rd, 2008 08:00

    Tried it already, but still the problem occurs..though thanks for your reply...I really appreciate it...^_^

  • kaplansa

    12 Posts

    805

    0

    Posted March 3rd, 2008 11:00

    One thing's clear - all this stems from the Intel 965 chipset not being able to handle the stresses of normal graphics-intensive processing when used in combination with Vista.  They really should have rethunk that little "Designed for Windows Vista" sticker in this case.  All I can suggest to you at this point is to do everything you can to reduce the stress on your GPU.  Change to Vista Classic color scheme \and go to Control Panel --> System --> Performance and check the "optimize for performance" button to uncheck all the boxes, which should help a bit more.  It may just be that your game won't run under Vista using this GPU.  Like I said, Dell should have never issued laptops 'certified' for Vista with this chip.  There may be nothing you can do about it except to revert back to XP which generally places less stress on the GPU.  I tried!  Would have been nice if Dell engineers read this thread too.  Their support has really gone downhill.  Good luck.
  • 805

    0

    Posted March 3rd, 2008 12:00

    thanks for the info....
    i think 1 factor that causes this problem is my

    virtual OS, which is windows XP...

    it consumes about 25% of my laptops' total memory (correct me if im wrong)

    at a fixed amount....

     

    now im thinking of removing my virtual OS...

    im going to investigate a little further on this problem...

     

    thanks again.. :D

  • DBDia

    2 Posts

    805

    0

    Posted December 15th, 2012 10:00

    Does anyone have any more info on this problem?  Or is it so old at this point that most users and Dell have moved on to new computer models and the operating systems beyond Vista?