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Drodgyn

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Drodgyn

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May 16th, 2007 04:00

AC Adapter Problems with a Inspiron 6000

My power adapter for my Inspiron 6000 died for no aparent reason. I have tried for three days to get ahold of tech support to get it replaced with the warrantee on the computer, but I have had no luck. Is there any way that I can get a replacement or at least get through to the tech support?
  • E

    ejn63

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    Posted May 16th, 2007 09:00

    Have you called them?
  • B

    boppo

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    Posted May 16th, 2007 14:00

    you could use the chat icon on the dell support site.
  • D

    Drodgyn

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    Posted May 16th, 2007 17:00

    I've called twice, and each time was disconnected after about an hour of waiting.  Each attempt to use the chat has resulted in about a three or four hour wait, and being as I am running entirely on battery power at this point, I can't afford to do that.  I just need a replacement, and I know that I am still covered by the warranty.
  • M

    mbabc

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    Posted May 18th, 2007 09:00

    Mine also went bad about a year ago and Dell sent me a new one right away, I also learned a lesson about having a spare. Picked one up pretty cheap off that auction site. Now I have 2.
     
    Good luck.

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