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dmcsavan

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14 years ago

D

dmcsavan

2 Posts

0

1398

September 5th, 2012 16:00

Battery or adaptor?

My Inspiron 1720 sent me warnings that my battery was nearing the end. It said that the laptop was still able to charge. However, the laptop went dead, and I finally bought the battery. I installed the new battery, but the laptop is still dead. Is there anyway to troubleshoot? Maybe it's the adaptor? How can I tell?

Thanks for any help that you can give me.

  • dmcsavan

    2 Posts

    289

    0

    Posted September 5th, 2012 17:00

    Thanks. I can't even get the laptop to turn on to run any kind of check.

  • ejn63

    11 Legend

    87468 Posts

    321253 Points

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    Posted September 5th, 2012 17:00

    Check the BIOS setup - if the adapter is listed as "unknown", the battery won't charge.  In that case, try a new Dell adapter.  If that doesn't solve the problem, the system needs a mainboard repair or replacement.

    F2 at powerup.