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pandamac

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13 years ago

P

pandamac

6 Posts

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13607

April 18th, 2013 13:00

/Blu-ray software for Dell 702

DVD/Blu-ray software for Dell 702.  I can not get the BR to play a movie.  DVD plays fine

running

702

win7U

i7-2760qm

8gb ram

Please help

Scott

  • sandeep_par

    4 Apprentice

    1472 Posts

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    0

    Posted April 18th, 2013 13:00

    Hi Scott,

    Please let me know the correct model number of system you have as the one you mentioned doesn't exist.

    If you have any further queries, please feel free to contact us.

    Thanks and Regards
    Sandeep P
    #iworkfordell

  • pandamac

    6 Posts

    299

    0

    Posted April 18th, 2013 13:00

    DVD/Blu-ray software for Dell 702.  I can not get the BluRay to play a movie.  DVD plays fine

    running

    Dell XPS L702X

    win7 Ultimate

    i7-2760qm

    8gb ram

    Please help

    Scott

  • sandeep_par

    4 Apprentice

    1472 Posts

    299

    0

    Posted April 18th, 2013 14:00

    Hi Scott,

    Thanks for your reply. Powerdvd software is shipped with system for Bluray playback.

    You can either install it from the disk provided or registering at the link below:

    http://bit.ly/9sK3DH

    If you have any further queries, please feel free to contact us.

    Thanks and Regards
    Sandeep P
    #iworkfordell

  • pandamac

    6 Posts

    299

    0

    Posted April 18th, 2013 19:00

    I have done the re-register and am not able to locate where the "my system Config" is located on the dell support page.

    My Dell Downloads will collect your Service Tag to identify your system configuration and determine the Software titles that are available for your system.

    please advise.

  • sandeep_par

    4 Apprentice

    1472 Posts

    299

    0

    Posted April 19th, 2013 13:00

    Hi Scott,

    Please let us know if you are getting any error message while trying to register at My Dell Downloads. If possible kindly post a screenshot of the problem you are facing.

    Also, please ensure that you are using Internet Explorer only to access this site.

    If you have any further queries, please feel free to contact us.

    Thanks and Regards
    Sandeep P
    #iworkfordell

  • pandamac

    6 Posts

    299

    0

    Posted April 19th, 2013 21:00

    I was able to locate the download page.

    All taken care of have a great weekend

  • sandeep_par

    4 Apprentice

    1472 Posts

    299

    0

    Posted April 22nd, 2013 15:00

    Hi Scott,

    Its great to hear that issue with the system has been resolved to your satisfaction. If you have any queries in future feel free to contacts us.

    Thanks and Regards
    Sandeep P
    #iworkfordell