UNSOLVED

Hardik Rock

updated

9 years ago

0

9730

March 30th, 2017 06:00

Bluetooth Not working after BIOS Upgrade

I am having a Dell Inspiron n5010. I was
downloading the drivers for my laptop where I see the BIOS Update file
. So I download and Update the Bios version of my Laptop from A04 to
A15 . The update was succesful and done without any problem but after
that I am Unable to use the Dell 365 Bluetooth . I tried to Reinstall the driver but can't Solve
the problem.
Thanks

  • LSUFAN51

    6 Operator

    6519 Posts

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    Posted March 30th, 2017 07:00

    :emotion-2:

    Do you see the Bluetooth icon in the taskbar tray? If yes, right click the Bluetooth icon and then turn on adapter.

  • LSUFAN51

    6 Operator

    6519 Posts

    26687 Points

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    Posted March 30th, 2017 08:00

    If you don't see the Bluetooth icon, please click Start button at the left bottom of taskbar, click on Control Panel, Network and Sharing Center, and then "Change adapter settings". Right click the Bluetooth adapter and then check if the adapter is enable.

  • 5988

    0

    Posted March 30th, 2017 09:00

    No I cant see the icon

  • LSUFAN51

    6 Operator

    6519 Posts

    26687 Points

    5988

    0

    Posted March 30th, 2017 09:00

    You check to make sure Bluetooth is enable in Network And Sharing Center? Please click link below:

    Windows 7 – How to turn on/turn off laptop Bluetooth

  • 1971

    0

    Posted March 30th, 2017 10:00

    How can i use test mode because after using that a blue screen with several tests

  • 5988

    0

    Posted March 30th, 2017 10:00

    But i can make u sure that the blt card is not damage as when i search for it using my phone it shows Dell 365 bluetooth but cant connect to it

  • 1971

    0

    Posted March 30th, 2017 10:00

    Yes The Laptop is in front of me and i am able to boot it

  • 5988

    0

    Posted March 30th, 2017 10:00

    There is no Bluetooth device listed there

  • 5988

    0

    Posted March 30th, 2017 10:00

    Oh I forgot to tell u that whenever i start the laptop it shows a message that:

    btBallon.dll is missing from your computer

  • 1987

    0

    Posted March 30th, 2017 10:00

    It appears a blue screen not the test mode How to do that