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Gonul

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22 years ago

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Gonul

3 Posts

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3013

April 15th, 2004 01:00

Cannot start the laptop.

All I see is the Dell logo. I cannot even turn off the laptop or start windows. Would anyone know what to do?

This is supposed to be a brand new computer.

Thanks.

  • bic0r

    12 Posts

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    Posted April 15th, 2004 02:00

    trying holding down the power button for over 4 seconds (maybe more) and it should power off.  Then you can restart it by hitting the power button again.
  • rrech

    17 Posts

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    Posted April 15th, 2004 14:00

    Dont buy a new battery!.... Just take out the battery.  there should be a small switch you push on the bottom.  use that and slide out the battery.  then put the battery back in, and power it back up
  • rrech

    17 Posts

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    Posted April 15th, 2004 14:00

    I had a problem similar to that with one of the 5100's and I had to remove to power jack while it was on, then remove the battery.  I hope that fixes your problem.

     

     

    Rob

  • Gonul

    3 Posts

    402

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    Posted April 15th, 2004 14:00

    how do you remove the battery? where do you buy the new one?

     

    thanks.

  • Gonul

    3 Posts

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    Posted April 15th, 2004 16:00

    Thanks. Will try that today.

    Regards.