UNSOLVED
P
pwandawang
1 Message
0
531
September 13th, 2017 08:00
Charging Issue
I have an Inspiron 5758 and I couldn't find my charger for it. So I bought a universal charger that would fit. It made changes to my computer and now I have the original charger, but it always says plugged in and not charging. If you can help fix this problem that would be GREAT! Thanks.
ejn63
11 Legend
•
87469 Posts
•
321256 Points
243
0
Posted September 13th, 2017 11:00
Is the issue that the original adapter isn't recognized (enter setup -- F2 at powerup) -- if the adapter shows unknown, the battery will not charge.
If that is happening, try a new Dell adapter (third party adapters will run the system but not charge the battery). If that doesn't solve the issue, replace the DC jack:
www.parts-people.com/index.php
... and if that doesn't get the adapter recognized, the issue is with the charge circuit on the mainboard.