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creggarfam

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creggarfam

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November 8th, 2011 06:00

Dell Inspiron N5010 - Reliability

Hello,

New to the forum with a general reliability question regarding Inspirons . . I bought an Inspiron N5010 from Costco December 2010 as a Christmas gift for my daughter.  In March 2011, the hard drive failed.  Working thru Costco, Dell replaced the hard drive (but didn't install everything back on the drive that was originally there).  Several weeks ago, the computer once again stopped working . . my daughter worked with both Costco and Dell doing F2, F8 and F12 tests.  Dell concluded the operating system was gone and are sending my daughter CDs to re-install.

My question . . is this laptop just a lemon?  I've owned several Dell desktops and never had a moment's problem with them.  I've always bought Dell for their reliability but this N5010 has really disappointed me.

Thanks for any info.

Glenn