UNSOLVED

john10pd

updated

9 years ago

J

john10pd

2 Posts

0

2124

December 10th, 2017 23:00

Dell N5010 Graphics Problem

The Display has this checkered boxes.....it gets worse after the laptop is used for a long period(2-3 hrs).

  • Robert P (retired)

    6 Operator

    9396 Posts

    1392

    0

    Posted December 11th, 2017 04:00

    Hi john10pd,

    Thanks for posting.

    Apologies that your system is not working as expected.  I've seen the photo you posted, however I do not see the checkered boxes you're mentioning.

    Have you tried a system diagnostics?  You can run them by pressing F12 at startup or by running Support Assist.  Make a note of any error messages, and contact Tech Support for further troubleshooting.  You can contact Tech Support at 1-800-624-9896  or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm


    Robert P (retired)

  • Robert P (retired)

    6 Operator

    9396 Posts

    1392

    0

    Posted December 14th, 2017 09:00

    The 8 beeps indicate the LCD has failed.


    Robert P (retired)

  • john10pd

    2 Posts

    1392

    0

    Posted December 13th, 2017 21:00

    The screenshot does not have checkered boxes!!!

    I'm Surprised...I would Send you another photo but now it seems that the system is not booting up.

    All I can hear is 8 Beeps...and no display.

    I've tried pressing "D" with power button...but it's no help!

    Thanks for your help!!