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Vijaya Kesari
2 Posts
0
4505
May 23rd, 2013 14:00
Dell XPS issues
I purchased 2 Dell laptops last year. One is XPS and and the other Inspiron. The day I received XPS , The pin behind it was so loose , I couldn't connect powercord, the tech guy has to fix it, then after few weeks they changed mother board and then dvd player, after that some drivers were missing and they need to install those to fix other issues, Now my screen went blank with lines as soon as I turn it on. I am fed up with dell . Dell ows me my money back or a new laptop. My warranty expired but the problems were there since day 1 . I would like to report this to Corporate office so they can take care of this issue with out charging me. I have been loyal customer to dell but this is getting on to my nerves and now am not recommending dell to any friends. Please help on how to report this issue to corporate.
Thanks,
Vijaya.
Dell - Harish M
1301 Posts
92
0
Posted June 3rd, 2013 13:00
Hi Vijaya Kesari,
Sorry about the inconvenience. Kindly provide the system service tag through a private message. I will check the system details and get back to you.
To send the system service tag through a private message, click on my Forum username and then click Start conversation.
Vijaya Kesari
2 Posts
92
0
Posted May 23rd, 2013 14:00
My XPS info:
Service Tag Service tag removed per privacy policy>
System Type XPS 15 (L502x)