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Santanu2000
6 Posts
0
15026
December 26th, 2012 16:00
display flickering problem with dell 5520
when pc run on battery i have faced the problem.i have updated bios ,display drivers..
Plz reply how to solve it..
configuration
1 GB AMD Graphics
intel 4000 HD
1 TB HDD
Core i5 cpu 2.50Ghz 3rd GEN
Responses (6)
Solutions (0)
Santanu2000
6 Posts
753
0
Posted December 27th, 2012 04:00
when uninstall all the graphic driver or run my in safe mode without graphic driver, i have never found any issues
i am very much confused about this problem.
additional info -using windows 8 pro 64 bit
Dell-Rajesh R
6 Operator
•
3318 Posts
753
0
Posted December 28th, 2012 01:00
Hi Santanu_best,
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Check warranty status: http://dell.to/zEE2CmIn case of expired warranty scenario, we would not be able to extend warranty entitled services.
If the warranty on the computer has expired, below link would help you in contacting expired warranty services (this is for US based customers):
http://dell.to/4LOBWiAwaiting your response!
Santanu2000
6 Posts
753
0
Posted December 29th, 2012 01:00
My system under in warranty.i dont want to disclose my system service tag no
Santanu2000
6 Posts
753
0
Posted December 29th, 2012 01:00
If you will unable to solve problem then i will go for on site support..
Dell-Rajesh R
6 Operator
•
3318 Posts
753
0
Posted December 29th, 2012 18:00
Hi Santanu2000,
The service tag helps me to take the case forward from here; it allows me to understand the system/issue clearly. Please private message the service tag. Be rest assured this information would be kept confidential.
Awaiting your response!

Dell-Rajesh R
6 Operator
•
3318 Posts
753
0
Posted December 26th, 2012 23:00
Hi Santanu_best,
Follow below steps to isolate the issue:
Check the status in safe mode with networking. Restart the computer and tap F8 on Dell logo. Select safe mode with networking. Check if the screen flickers when on battery.
If the issue persists, run diagnostics on the computer. Restart the computer by holding "D" and power button simultaneously. Let the diagnostics complete.
Awaiting your response!