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clareschic

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23 years ago

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10641

November 24th, 2003 17:00

DVD player

I have an Inspiron 2650 that is supposed to play DVDs (And, I think, did about a year ago). Now, for some reason, my computer won't acknowledge that there is a DVD in the D drive. What can I do?
  • Rollie_R

    2 Intern

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    Posted November 24th, 2003 19:00

    clareschic,

    Thank you for using the Dell Community Forum.

    First, check and make sure that you have a DVD drive.  Check the Device Manager, and if you will include your Service Tag number in your profile, then I can check your Service Tag number to see if you have a DVD. 

    Next, run the optical drive test from the Dell Diagnostics.  Just before you start the actual test, put a DVD in the drive.  The test should run fine with a DVD, if you have a DVD drive.

    Are you having any problems reading CDs?

     

  • 540

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    Posted November 30th, 2003 15:00

    By the way, how do I check the Device Manager?
  • 540

    0

    Posted November 30th, 2003 15:00

    No, I'm not having any problems playing cds. I've also played downloaded movies before without a problem. Or is that not the same? [as DVDs].
  • Rollie_R

    2 Intern

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    Posted December 1st, 2003 13:00

    clareschic,

    Start-Settings-Control Panel-System-Hardware-Device Manager. 

    No, playing downloaded movies is not the same as DVD discs.

     

  • 540

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    Posted December 2nd, 2003 23:00

    I checked the Device Manager and I do have a DVD/CDROM drive. I'm guessing that means m computer is capable of playing DVDs, I hope?
  • Rollie_R

    2 Intern

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    0

    Posted December 3rd, 2003 18:00

    clareschic,

    Yes, it appears that you have a DVD drive, so you should run the Optical test, with a DVD in the drive.