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Go to SolutionError Code 2000-0142,Msg: Unit 1: Driver Self Test failed. Status byte =79.
I ran the Dell Pre-Boot System Assessment Build 4104 :
I held the F(sub n) key and pressing the power button allowed the Pre-Boot System Assessment Build 4101 test to run. Error codes are as follows:
1.0 Error Code 0142, Msg: Error Code 2000-0142, Msg: Unit 1: Driver Self Test failed. Status byte =79.
2.0 Ran Extented Test: Error Code 3600.01.23, Battery test failed – reporting attached charger.
Also, I was able to boot into safe mode okay, however, System Restore would not proceed. The error message: The disk OS (C:) has errors, check the disk for errors. I checked both boxes, clicked start and kept getting “Schedule disk check next time you start the computer. I never was able to run the disk check.
Please help,
Thank you,
Responses (17)
Solutions (0)
I disagree with your answer. If it was a failling hard drive why would I be able to still be able to access everything under windows with an external monitor? When a hard drive crashes is doesn't work, mine functions. What part of the functional hard drive would still make it fail?
This just happened to me two days ago. I spent a day trying to fix it and then called Dell, and they're sending out a new HD. Laptop isn't even three months old.
My question is, since I have to send back the original HD because of warranty considerations, should I be concerned about any sensitive data (like bank account numbers, top secret code I'm developing) being extracted from the old HD?
If you can still access the drive, you can wipe it clean with a utility such as
http://www.dban.org/
If you cannot, and are concerned about the data, DO NOT have Dell replace the drive - buy your own replacement. Dell will charge you significantly more than the real replacement cost if you don't return the faulty drive, but they do require a return in case of warranty replacement, unless you purchased the "keep your drive" option with the system (this is only as I recall, an option on business systems such as Latitude, OptiPlex and Precision).

ejn63
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Posted September 26th, 2010 05:00
It isn't going to be fixed remotely - the hard drive needs to be physically replaced. They will send you a replacement if you contact support with the error code.