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Graphics driver is not working properly after Update!
Hi, I have a Dell studio 15 laptop with Windows 7 Home Premium (64-bit), Intel i3 processor, 4GB RAM and 1GB Graphic card (AMD MOBILITY RADEON HD 5470), About 2 months ago, I had updated my graphics driver from Dell. After the Update my computer started to have errors like shut down without warning, Display isn't responding and sometimes a blue screen appears. So now, I downloaded the recommended driver directly from AMD website and also installed it. But the problem is not solved. Some of the problems I got when using my system are:
1) Sudden Blue screen errors ( with indication of 'atimdag.sys' file name. ).
2) Cannot open Adobe After effects application or similar softwares which is somewhat unusual.
3) On opening photoshop, I receive an error "Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software"
4) Cannot play some games in better quality now (FarCry, etc.). I used to play these games with high quality before.
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5) Unable to play High quality videos especially bluray ( tried with different Video players, but the player hangs. )
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What solution I tried:
1) Reinstalled video driver few times.
2) Tried to find a solution through System file checker tool it was clean, it says "Windows Resource Protection did not find any integrity violations."
3) Tried to restore to an earlier point.
4) Checked with 'BluescreenView' software. It showed two errors and the log is below...
First time error log:
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Filename : atikmpag.sys
Address In Stack : atikmpag.sys+acf0
From Address : fffff880`06ec6000
To Address : fffff880`06f5a000
Size : 0x00094000
Time Stamp : 0x5154e9d9
Time String : 20-09-2013 AM 06:39:45
Product Name :
File Description :
File Version :
Company :
Full Path :
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Second time error log:
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Dump File : 092813-53913-01.dmp
Crash Time : 28-09-2013 PM 01:47:18
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`085e94e0
Parameter 2 : fffff880`06ed0cf0
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000002
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d054
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092813-53913-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 571,776
Dump File Time : 28-09-2013 PM 01:50:01
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PLEASE NOTE THAT: Answers to reinstall windows 7 are not recommended, because I haven't created a backup of my computer yet and some of the softwares cannot be reinstalled (Because some softwares I use have only one time license like cinema 4d student edition, etc.).
This is the third time I am posting this same problem. None of the solutions worked. Link to original post is below
