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Help - Blue Stop Error Screen Message
Hi
I just bought an Inspiron 9400 laptop 1.83Ghz with 1024Gb Ram and i get the following blue screen error message.
"A problem has been detected and windows has been shut down to prevent damage to your computer. Multiple_IRP_COMPLETE_REQUESTS
If this is the first time you ve seen this stop error screen, restart your computer. If this screen appears again follow these steps: Check to make sure any new hardware or software is properly istalled. If this is a new installation, ask your hardware or software manufacturer for any windows update you might need.If problem continues disable or remote any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced setup options, and then select safe mode.
Technical information: ***STOP:0x00000044(0x84FB1008,0x00000D62,0x00000000,0x00000000)
Beginning dump of physical memory
PHYSICAL MEMORY DUMP COMPLETE.
contact your system administrator or technical support for further assistance."
At this stage i can only shut down the laptop and restart it. I have tried to use Crash Analysis Tool programme, that i found in Dells website, and the results indicate that i need to update tfsnifs.sys by TFS Technology but cant find anything like that anywhere. I ve read somewhere that this file might be connected to Sonic DVD software would it help if i uninstalled it?
I already have tried Dell Support software that came with the laptop but didnt identify any problems. Any ideas what the problem might be or where i can find the update of tfsnifs.sys?
Thanks
Kabia
I just bought an Inspiron 9400 laptop 1.83Ghz with 1024Gb Ram and i get the following blue screen error message.
"A problem has been detected and windows has been shut down to prevent damage to your computer. Multiple_IRP_COMPLETE_REQUESTS
If this is the first time you ve seen this stop error screen, restart your computer. If this screen appears again follow these steps: Check to make sure any new hardware or software is properly istalled. If this is a new installation, ask your hardware or software manufacturer for any windows update you might need.If problem continues disable or remote any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced setup options, and then select safe mode.
Technical information: ***STOP:0x00000044(0x84FB1008,0x00000D62,0x00000000,0x00000000)
Beginning dump of physical memory
PHYSICAL MEMORY DUMP COMPLETE.
contact your system administrator or technical support for further assistance."
At this stage i can only shut down the laptop and restart it. I have tried to use Crash Analysis Tool programme, that i found in Dells website, and the results indicate that i need to update tfsnifs.sys by TFS Technology but cant find anything like that anywhere. I ve read somewhere that this file might be connected to Sonic DVD software would it help if i uninstalled it?
I already have tried Dell Support software that came with the laptop but didnt identify any problems. Any ideas what the problem might be or where i can find the update of tfsnifs.sys?
Thanks
Kabia
- hi,
no the system restore did not help at all, but you can try it anyway. Had to phone dell support, they ran the diagnostic tests and found no problems with the hardware, so they said that probably the windows were not installed properly and there is a corrupt file somewhere. As i did not order the operating system cd with the laptop they sent it to me, but i havent reinstalled it yet, will do it soon though. Try phoning them and see what they say. Its a bit worrying though that you get the same thing, hopefully its not something to do with this range of laptops!
@m.pompey wrote:
I ordered the laptop from Dell I have the CD, I will try to reinstall the OS. I hope it doesn't load all that trialware, junk apps as well. We'll see.
MP
I have the same problem with blue screen with a brand new Inspiron 9400. I have reformated the drive several times but the problem is still there. Dell technician came but could not fix the problem. The replaced the laptop with another 9400. SURPRISE,.....I am having the same problem with the replacement.
Could it be a design problem?
Is there a fix?
Could it be a problem with the video driver.....which was the case with my first Dell Inspiron 8100
ANY SUGGESTIONS- have the same problem with blue screen with a brand new Inspiron 9400. I have reformated the drive several times but the problem is still there.
Ran Diagnostics many times
Spoke to dell technicians several times...they could not resolve the problem
Dell technician came but could not fix the problem. The replaced the laptop with another 9400. SURPRISE,.....I am having the same problem with the replacement.
Could it be a design problem?
Is there a fix?
Could it be a problem with the video driver.....which was the case with my first Dell Inspiron 8100
ANY SUGGESTIONS - hmmmm, that sounds very worrying. If this happens after i re-install windows (which i will do now) i ll ask them to first replace the laptop, if this continues i will either ask my money back or a brand new laptop of my choice from another range. I advise you to do the same. No more suggestions on the matter i am afraid, but please keep us posted on what happens with your laptop.
czgu
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Posted April 9th, 2006 21:00