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KitchenHutch

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22 years ago

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November 13th, 2004 14:00

Installing correct video driver

I recently reformatted my hard drive on an Inspiron 3800 running Win98. After reinstalling Win98, I'm unable to adjust the display settings so that the display fills the screen. I'm assuming I need to reinstall the appropriate video driver. The crux of the matter is this: I have misplaced the video driver that came with the PC and I'm unsure how to determine the correct driver from Dell's list of drivers from their technical support area on their internet site. Furthermore, the service code has worn off the bottom of the laptop (from continuous docking and undocking of the system) making it impossible to contact Dell's technical support dept. by phone or email. Can anyone help me determine the appropriate driver for my situation.
Thanks!!
  • ejn63

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    Posted November 13th, 2004 16:00

    The service tag is embedded into your BIOS setup - go into it at bootup and write it down. Then go to support.dell.com and choose Documentation - original configuration.
  • 817

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    Posted November 13th, 2004 17:00

    Thanks for the tip. My problem has been resolved.
  • jasonmcr

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    Posted November 13th, 2004 21:00

    I just did the same thing! i reinstalled win98 on my Inspiron 3800 and have the same resolution issue where the screen will not change from 640x480. May i ask which driver you ended up using?
  • 817

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    Posted November 14th, 2004 17:00

    I installed the "ATI Mobility M1" video driver. Good luck!
  • jasonmcr

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    Posted November 14th, 2004 18:00

    Thanks i installed that one and it does fix the resolution problem but now im having a totally different kind of problem? The screen gets all fuzzy and does this..http://img.photobucket.com/albums/v146/jasonmcr/100_2417.jpg anyone know why? or how to fix that? do i need a different driver or upgrade on the video card or something?