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OKFLGA

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14 years ago

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OKFLGA

2 Posts

0

7379

June 15th, 2012 06:00

Missing drivers

Bought a used i3 inspiron but no internet connection and doesn't see USB port.

It's missing the following drivers:

PCI Simple Communication, SM Bus, Network, ethernet, Universal Seriel bus controllers

How do I load drivers without USB connection? I guess I could burn them to a DVD and load them that way?

Any suggestions?

  • 625

    0

    Posted June 15th, 2012 06:00

    Hi OKFLGA,

    Welcome to dell Community.

    In order to download the drivers please visit  the link below and download the Drivers.

    www.dell.com/.../NeedProductSelection

    Regards

    Tanu

    (Dell / Social Media Outreach Global / Social Media & community)

  • 625

    0

    Posted June 15th, 2012 06:00

    Hi OKFLGA

    Welcome to Dell Community

    Kindly try and download the required drivers from the below mentioned link, and restart the system once all the required drivers are installed.

    www.dell.com/.../19

    Thanks

    Arindam

    Dell  | Social Media Outreach  | Gloobal Social Media & Community

  • OKFLGA

    2 Posts

    625

    0

    Posted June 15th, 2012 07:00

    USB driver Loaded fine but Network_Intel_W764_A06_Setup-686FH_ZPE.exe (55MB) and OPDK4_A03_ZPE show error message about MULTI-DISK required? What's that about?

  • 625

    0

    Posted June 15th, 2012 09:00

    Hi Okfgla,

     Thank you for your reply. For a quicker resolution, request you to provide me the system type or model number.

    There might be some further troubleshooting steps required to be performed.

    Regards

    Tanu

    Dell | Social Media Outreach | Global Social Media & Community

  • PudgyOne

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    30315 Posts

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    625

    0

    Posted June 16th, 2012 04:00

    OKFLGA,

    From your description, it sound like the operating system was recently install/reinstalled. The Desktop/Notebook system software and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

    Start with the Desktop/Notebook system software and the chipset drivers and follow the list.

    Rick