Kambiz44

updated

14 years ago

K

Kambiz44

1 Rookie

33 Posts

0

4132

March 28th, 2012 13:00

Now trying out XPS 13

Hi, I'm back!

Had to return the XPS L702x too many issues.  Now I have just rec'd my xps 13 and have been using it for 24 hours.

Fan noise is VERY loud and constant, WHY?  This is ridiculous if Dell thinks this is acceptable.

Also, again with the connectivity issues with the wireless.  Losing the connection all the time,,,,,I open the network centre and see the red X inbetween internet and home network.  So i click diagnose and there are no issues ?  OOOOOooooook.

Then a balloon pops up in the bottom corner that says intel my wifi technology can't be found, but then it can be found.

I don't want this my wifi technology even on my computer, i just need regular, plain old wireless.  I would hope that is not too much to ask.

Also seems to lose the internet connection every time i close the lid.  That doesn't seem right.  and then it sits trying to reconnect over and over, or it then has limited connectivity! oh geez.

I do not have this problem on my macbook, either iphone or ipad, why am i having it with this xps 13?

Please i need some help with this or a different perspective.

Thanks,

Kam

  • PudgyOne

    11 Legend

    30315 Posts

    106638 Points

    570

    1

    Posted March 28th, 2012 16:00

    Kam,

     

    Try updating the BIOS. There was a BIOS released to correct this issue.

     

     

    Rick

  • PudgyOne

    11 Legend

    30315 Posts

    106638 Points

    570

    0

    Posted March 28th, 2012 18:00

    Kam,

     

    Sorry I missed about the wireless issue.

     

    Hit the Windows Key and the R keys at the same time. Type

    systeminfo.txt or systeminfo

    REMOVE THE PRODUCT ID and post the rest of the information back here. (Preferred)

    or an ipconfig /all log and maybe it will reveal something.

     

     

    Rick

  • tugela01

    41 Posts

    570

    0

    Posted March 28th, 2012 18:00

    If you allready have a macbook and a macthat, why are you buying a windows machine?

  • PudgyOne

    11 Legend

    30315 Posts

    106638 Points

    587

    0

    Posted March 28th, 2012 19:00

    Kam,

     

    The solution to update the BIOS to version 03 or higher, it solves the fan issues

     

     

    Rick

  • Kambiz44

    1 Rookie

    33 Posts

    587

    0

    Posted March 28th, 2012 19:00

    Hi Rick,

    Thanks for the replies.  I have actually updated 16 driver updates today and found that this has really helped with these issues.  I am going to see how it goes over the next couple of days.

    Thanks again,

    Kam

  • Kambiz44

    1 Rookie

    33 Posts

    570

    0

    Posted March 28th, 2012 19:00

    Dear tugela01, I'm sorry if I offended you with my post.  I do not see any solutions in your reply, why is that?

    If it is SO important to you, I do live in a house with a partner and a child.  I didn't mean to infer that all these devices were mine and I certainly was not gloating.  I can use any of the devices in my house that we have purchased.  Our son can use them too, weird eh?  A family with more than one device?!  wow! how strange!

  • apollo77

    6 Posts

    587

    0

    Posted March 29th, 2012 09:00

    I also found that updating the trackpad driver reduced the machine load at idle and stopped the fan from kicking in.  After a load of windows updates I only get the loudish fan noise during heavy load.

  • Kambiz44

    1 Rookie

    33 Posts

    587

    0

    Posted March 29th, 2012 11:00

    Hi PudgyOne,

    Thanks for your reply.  I updated all the drivers that were both optional and recommended for my exact service tag #, but i am not sure which BIOS version I have now.  I am unsure how to check which version I do have and if it needs updating how to find that update.

    Thanks,

    Kam.

  • Kambiz44

    1 Rookie

    33 Posts

    587

    0

    Posted March 29th, 2012 11:00

    Thank you apollo77 for the reply.

    I am pretty sure I have the most current driver now installed for the trackpad (I installed about 15 updates yesterday from the Dell driver update site).

    Thanks,

    Kam.

  • Kambiz44

    1 Rookie

    33 Posts

    135

    0

    Posted March 29th, 2012 11:00

    Hi there,

    Since yesterday, and all the updates I have installed, I have noticed quite a difference in the fan noise and internet wireless connectivity issues I was having.

    Thank you everyone for your timely and most-helpful replies.

    Kam.