This is my third Dell computer, a Dell M90. The first two computers were desktops that lasted just over a year and then the motherboard was fried. One had defective memory. This laptop is less than 6 months old and has already had a defective video card, a defective motherboard, and two defective AC adaptors replaced.

 

Upon reformatting the HD after memory corruption (common to all my Dells), I have tried to reinstall the drivers. The Dell site lists lots of drivers that do not pertain to my system and several that may or may not (as the packing slip lists the names of the parts differently than in dell's web site. Right now I can't reinstall certain software as the ethernet card is somehow inactivated. How does one get a list of the files that one actually should download to reinstall after a reformat? Last time I called Dell, they said they would tell me for $100 service charge.....

 

....not pleased with Dell

 

Response to below:

1 MK054 PROCESSOR..., MEROM, T7600, 2.33, 4MB, DIRECT CURRENT..., BURN 2... 1 D5551 BATTERY..., PRIMARY..., 11.1V, 9C, LITHIUM..., SIMPLO 1 YD632 ASSEMBLY..., BASE (ASSEMBLY OR GROUP)..., GIGABIT..., M90 1 X9366 ASSEMBLY..., ADAPTER..., ALTERNATING CURRENT..., 130W, LEAD FREE..., LITEON..., WORLD WIDE... 1 K2490 CORD..., POWER..., 110V, 6F, ALTERNATING CURRENT..., 3W, PROPOSITION 65..., UNITED STATES... 1 YN681 KIT..., SOFTWARE..., OVERPACK..., WXPPSP2, COMPACT DISKETTE W/DOCUMENTATION..., ENGLAND/ENGLISH... 1 PR004 CARD (CIRCUIT)..., GRAPHICS..., 512MB, M90, FX3500M, 2 1 TU740 HARD DRIVE..., 160G, Serial ATA..., 9, 7.2, SE080 1 KH164 LIQUID CRYSTAL DISPLAY..., 17, WU, VIDEO ELEC. STDS. ASSOC...., SAMSUNG..., V2 1 XU670 ASSEMBLY..., CABLE..., COAXIAL ..., LIQUID CRYSTAL DISPLAY..., 17, ZANZIBAR/RIKERS/SUVA..., V2 1 NC929 KEYBOARD..., 87, UNITED STATES..., ENGLAND/ENGLISH..., SINGLE POINTING..., D PLUS SERIES... 1 NC293 CARD (CIRCUIT)..., NETWORK..., MINICARD..., 3945ULD, MOW1 2 YK119 DUAL IN-LINE MEMORY MODULE..., 2GB, 667, 256X64, 8K, 200 1 P9103 CASE..., CARRYING..., NYLON..., EXTRA LARGE..., SULLIVAN/GILBERT..., V2 1 F5126 BATTERY..., ADDITIONAL..., 11.1V, 9C, LITHIUM..., SANYO... 1 PR992 KIT..., DOCUMENTATON ON FLOPPY DISK..., PROMOTION \ PROMOTIONAL..., BD-P, DELL AMERICAS ORGANIZATION... 1 NT503 ASSEMBLY..., Blu-ray Rewritable..., DOUBLE SPEED..., PANASONIC..., SMALL FORM FACTOR...

 

This does not provide any information on ethernet card, internal controllers, etc. Since downloading the drivers for this system gives a lot of bogus drivers for other M90 laptops that are not applicable to my computer (I know, since I've done that before), it is unclear how one downloads the correct drivers. I have called Dell, who says it is a software issue and they do not provide support for free, but will gladly help for $100. The problem is the web site does not list the drivers for my system. Yes, my system is on my account page with the above information.