
UNSOLVED
Powering problem
Hi
I have been using dell from last 5 year. My dell laptop model is inspiron 1564 ..I didn't have any problem before but yesterday i shut down my laptop after using an hour then i m trying to start it toda but it didn't happen.
.laptop is not getting turn on ?
laptop is not showing any sort of light on its indicator ?
Its not Charing not even showing any light of Charing or discharging...
Plz plz help....
Thanks
Responses (11)
Solutions (0)
Dell-Ashwini V
53 Posts
989
0
Posted March 23rd, 2015 23:00
Hi rawinder,
Thank you for the quick reply. Look like there is an issue with the AC adapter. Please connect the laptop to a known good AC adapter and charge the laptop for over 3-4 hours and check.
Dell-Ashwini V
53 Posts
989
0
Posted March 23rd, 2015 23:00
Hi,
Since there is no light on the AC adapter brick when connected to the laptop, It could be a issue with the AC adapter. So the adapter is not able to supply the power to the laptop. Please connect your laptop to another known good Ac adapter and charge the laptop for over 3-4 hours and check.
thanks for answering Ashwini .
I tried as you mentioned But Didn't Worked. My laptop didn't showed anything..no sound, no light, nothing
When I connected AC adaptor to laptop it also didn't show any light on laptop that its charging or not..
Please tell me what should I do...?
Dell-Ashwini V
53 Posts
989
0
Posted March 23rd, 2015 23:00
Hi rawinder,
Thank you for writing to us. Let’s try few troubleshooting steps.
1. Disconnect all the external peripherals including the AC adapter from the computer.
2. Remove the battery from the computer.
3. Press and hold the power button for about 30-40 seconds. This will release the static charge from the laptop.
4. Now put the battery back and try powering on the computer.
Also what is the AC adapter LED status when connected to the system?
Please keep us posted about the outcome.
Dell-Ashwini V
53 Posts
989
0
Posted March 24th, 2015 00:00
Before we proceed, let me confirm the light on the AC adapter brick is green when connected to the laptop. However the laptop is not powering on and the you do not see any lights on the power LED.

rawinder
7 Posts
989
0
Posted March 23rd, 2015 23:00
ac adaptor showing green light when I plugged it.