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akshaygupta

updated

11 years ago

0

6040

June 20th, 2015 06:00

Problem booting up

Hello there

I have a Dell inspiron 17 r se

when I try to boot it , it shows checking media [fail] then another checking media and then it shows no boot device found and it asks to reboot again.

I have tried to reboot many times but it still doesn't work .

I have done diagnostic test and it passed that as well.

I have no clue what the problem is .

can anyone help me ..

  • Mary G

    6 Operator

    20095 Posts

    250

    0

    Posted June 20th, 2015 10:00

    Possibly a hard drive failure. Run the Diagnostics again but this time choose Custom Extended Test for the hard drive. That is more accurate than the Quick Test in the regular scan.

  • 250

    0

    Posted June 20th, 2015 12:00

    Thank you for your reply. I did the customised test for hard drive and the test was clear .

    I checked the UEFI boots and I am missing the Windows boot manager. Is there anyway to reinstall that or should I call for tech support.

  • shesagordie

    12 Elder

    46017 Posts

    250

    0

    Posted June 20th, 2015 13:00

    As you have a laptop, I am moving this thread to the laptop forum.

    Bev.