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Stijn1990

updated

11 years ago

S

Stijn1990

2 Posts

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3895

April 27th, 2015 04:00

Problem resetting windows! Help

Hi guys

I have a dell studio 1747, unluckily it's not under guarantee anymore but still.


I want to factor restore my laptop but it doesnt work in a single way. I tried using dell save backup program but it doesnt work anymore, seems like it is corrupt. I also tried reinstalling the dell save backup from the download on the website but that doesnt work also. I can't uninstall the first version (probably because it is corrupt). I don't know how it became corrupt because I never deleted anything.


My last option was creating a bootable usb (bootable cd doesnt work because my cd-reader on  my laptop is broken also :/ ). This doesnt work either. I can't seem to download the dutch windows iso from the microsoft page because my windows serial number is from a version that came installed on my laptop, so I have no access to the iso-files and I also dont find any dutch iso on the web.


This really bugs me. I really need to reset my laptop back to the beginning but it is in no way possible. Please help me.

  • speedstep

    11 Legend

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    46969 Posts

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    Posted April 27th, 2015 07:00

    The forum is not Dell EMEAI support.  Microsoft removed All of the windows 7 Downloads as well as the Vista Downloads.  You will have to contact dell in your country about reinstall discs.