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thapasj

updated

17 years ago

T

thapasj

1 Message

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October 23rd, 2009 09:00

RE: XPS M1330

i purchased dell xps m1330 almost 1 yr 4 months ago.  7-8 months ago, i updated the NVIDIA GPU after that the fan of the laptop started to make noise. Few weeks ago, my computer failed to start. when i switch on the laptop, only the blank screen will come. After that i realised that the fan is not working at all. can you please tell me what is the issue?? i have read that on the blog (http://en.community.dell.com/blogs/direct2dell/archive/2008/09/12/nvidia-gpu-update-limited-warranty-enhancement-details.aspx) that the warranty for this issue has been extended for 1 more year. is that true?


thanks.

  • ejn63

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    Posted October 23rd, 2009 10:00

    Could be a faulty fan, or a faulty mainboard - neither of which is covered.  Only the video chip itself is covered.  To replace that, they'll have to replace the entire system board - try that first.