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SMART Failure not so smart
I've been getting a SMART failure warning for months every time I boot telling me my hard drive is about to go kaput. But, my hard drive is relatively new and doesn't seem to have a problem. I can't get the error message to go away, though.. Help! I tried going into BIOS, but I didn't see how to turn it off there. It's a DELL Inspiron N4010 Windows 7 Home Premium. The error code is 2000-0142. Thanks in advance!
Responses (13)
Solutions (0)
DELL-Royan S
6 Operator
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3802 Posts
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Posted March 12th, 2012 22:00
Hi,
We are trying to help here. This can happen to a new hard drive as well, even a new hard drive out of the box. You can try and reseating the hard drive, and try running diagnostics again to check if you get the error. If you do then the hard drive needs a replacement, that's the only fix.
I hope the below link helps.
Thank you
Royan
DELL-Royan S
6 Operator
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3802 Posts
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Posted March 12th, 2012 22:00
Hi,
Your system has a failing hard drive. Replacing the hard drive is the fix.
Royan
DELL-Royan S
6 Operator
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3802 Posts
6362
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Posted March 12th, 2012 22:00
Hi,
Welcome to the Community. Its a failing hard drive. If you have any data on your computer, this would be the right time to back them up until it lets you log in.
If you have an active warranty. Send me a Private message. Click on my user name, add me as a friend, and send me your service tag, phone number, and address.
Thank you
Royan
Dellcurt - Not that it's recommended but you could go into the system setup by pressing F2 as it boots (at the dell screen) and look in there to disable SMART reporting. But as everyone else is telling you, the drive is telling you that it's dying. This is not a matter of if your drive goes so bad you lose everything, but when the drive goes bad that you lose everything.
I went into F2 and looked around. I was not able to determine which one disables it. That's my question. Everybody's drive dies eventually, but this one is not dying now. Again, it's relatively new, and I've been getting the nag screen for months. Terry, you're the one who is not listening, not me. Does anyone know where to go after pressing F2. I downloaded the BIOS guide, but I don't have the same options as what's described in it. There is no way to set Internal HDD to Auto, in order to drop the list to disable the SMART failure notice. Why is my BIOS different than the one described in the manual?

Dev Mgr
6 Operator
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9308 Posts
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3 Points
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Posted March 12th, 2012 22:00
If you are out of warranty, just buy a new drive, copy your data over and throw out (destroy if it has personal data) the failing drive.
You don't 'fix' the error; you replace the drive.