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rana123

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13 years ago

R

rana123

1 Message

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26175

May 20th, 2013 23:00

software error

Windows 7 64 bit Home Premium.  I have encountered a runtime error message as follows:

"Program:...Data Safe Local Back Up\Components\DSUpdate\DSUpdate.exe.  Abnormal program termination."

i'm using dell insipiron 7520..please fix this problem through email

thank u

  • DELL-Manshu S

    6 Operator

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    2160 Posts

    369

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    Posted May 21st, 2013 00:00

    Hi rana123,

    Welcome to the Community.

    Uninstall Dell DataSafe Local Backup. Restart the system.

    Download Dell DataSafe Local Backup using the link mentioned below:

    http://dell.to/11TDXzk

    Install the application again.

    Thanks & Regards
    Manshu S
    #iworkfordell

  • Phadin

    2 Posts

    369

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    Posted October 2nd, 2013 21:00

    I'm having the same problem that the DSUpdate program reports abnormal termination error.

     

    The link provided above only leads to the dell homepage, and a search from there does not provide a product to download.

  • DELL-Shrikanth G

    2 Intern

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    618 Posts

    369

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    Posted October 3rd, 2013 02:00

    Hi Phadin,

    I would request you to uninstall from programs and features. Then reinstall the software and see if it makes any difference. Else try to update the software by following these steps

    1) Launch Windows explorer.
    2) Navigate to - "C:\program files\Dell Datasafe local backup\components\dsupdate\dsupdate.exe"
    3) Double click dsupdate.exe to manually update the application

  • Phadin

    2 Posts

    369

    0

    Posted October 3rd, 2013 15:00

    I've already attempted that and it resulted in the same error.

  • DELL-Shrikanth G

    2 Intern

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    618 Posts

    369

    0

    Posted October 7th, 2013 07:00

    Hi Phadin,

    It seems to be an application error due to corrupt files. I would request you to carefully uninstall the dell data safe software using REVO uninstaller link below.
    http://dell.to/15VTdIg

    Please reinstall the Dell Data Safe using this link. Please click on the link below step 2.
    http://bit.ly/jmNmZt