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iko79

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10 years ago

I

iko79

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September 15th, 2016 02:00

Support contact?

Hi,

for quite some time now, I'm trying to figure out how to contact Dell about a question I have about their products. Now I found this:

https://marketing.dell.com/de/nav/sb/contact-expert 

However, the form doesn't submit, when I click "next", I always stay at step #1 (both with Chrome and IE11).

This is all very tedious as I have a very simple inquiry about a product. Isn't there some sort of a mail address such as support@dell.com I could use?

Thanks.

  • Jesse L (retired)

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    Posted September 15th, 2016 09:00

    iko79,

    At the link below is the  contact information website for Dell International sites. Also, if you have a question about a Dell Product you can post it here on the forum.

    International Contact Information

     

     

    Jesse L (retired)

  • iko79

    1 Rookie

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    Posted September 15th, 2016 12:00

    I did just that. Here, no response so far ;)

    en.community.dell.com/.../19991771

    Thanks for the link. Unfortunately, as soon as I click on my region, I am prompted to enter a service tag. Of course I don't have one yet.