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vadi_cd

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15 years ago

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vadi_cd

3 Posts

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35576

October 23rd, 2011 19:00

Targeted Read Test Failed - Error code: WHD20-DFB

Hello All

I ran a PC check up using Dell Support Center. I got the below error:

Targeted Read Test
Test Started 24-10-2011 06:25:33
Error Message: Error while reading sector 33555403. 24-10-2011 06:26:02
Error Message: Error while reading sectors 33555468 through 33555531. 24-10-2011 06:26:28
Error Message: The test found 2 sector errors. 24-10-2011 06:26:30
Test Finished: Failed (Error code: WHD20-DFB) 24-10-2011 06:26:32

I am unable to identify this error code. Can someone help me out please?  Can you provide a solution or an alternative too?

I would be really thankful on the same. Please let me know if i need to add any other info.

My Laptop's Hard Drive Details are as below:

Product: Studio 1558

Hard Drive ST9500420AS ATA Device

Vendor: Seagate
Model Number:

ST9500420AS
Firmware Revision: D005SDM1
Size: 465.8 GB
Rotation Rate: 7200 RPM
Cache Size: 16 MB
Temperature: 50 C
Physical Sector Size: 512 B
Logical Sector Size: 512 B
Logical Sector Count: 976773168
Supported Standards: ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Specification Version: ATA8-ACS rev 4

Firmware Revision: D005SDM1
  • E

    ejn63

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    Posted October 23rd, 2011 19:00

    Run the Dell diagnostics on the drive - F12 at powerup.

  • V

    vadi_cd

    3 Posts

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    Posted October 23rd, 2011 22:00

    @ ejn63

    I am new to this, so i am finding it a bit difficult to understand it ... kindly explain me in detail...  do i need to do anything after running the Dell diagnostics? also what would be the results after the diagnostics?

  • E

    ejn63

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    Posted October 24th, 2011 04:00

    If you see an error beginning with 2000, report it to Dell and they'll send a replacement drive.  If not, the drive is fine.  Keep backups as normal.

    The Dell PC Checkup often reports false errors.  The diagnostics rarely do.

  • V

    vadi_cd

    3 Posts

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    Posted October 24th, 2011 22:00

    I ran Dell Diagnostics and got the error beginning with 2000.... so i need to replace my hard drive :(  am out of warranty (i year warranty), but usually hard drives have a minimum of 3 yr warranty... so u think its applicable in this case too?

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