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vice86

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vice86

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November 12th, 2004 01:00

Universal Serial Bus (USB) Controller?

I just did a clean install of WinXP Pro on my XPS and got all the drivers back in with the Dell discs...but when I look under the device manager, the only thing left to install is the Universal Serial Bus (USB) Controller. Where do install that driver from? There's nothign on the discs and if I do a reinstall, so many are listed for INTEL in the listings to choose from.
  • vice86

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    Posted November 12th, 2004 01:00

    nevermind....i did a search after I posted and I see that SP1a shoudl fix it...but I'm guessing going to SP2 will do the same fix.
  • vice86

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    Posted November 12th, 2004 02:00

    Well I went thru windowsupdate.com and I'm up to SP2 but it still shows USB Controller as missing in my device manager..any ideas?
  • mattcowger

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    Posted November 12th, 2004 03:00

    Have you installed the Chipset drivers?
  • vice86

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    Posted November 12th, 2004 13:00

    yeah, but ill try that again.

    A bunch of USB Controllers show up in the list of ones available to install if I got that route...but I have no idea which one to install.

    I'll try the latest driver on Dell's Download section for the XPS
  • NemesisDB

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    Posted November 12th, 2004 14:00

    is it showing up as an "Unknown Device" or is it not showing up ...  if it's not showing up you have a hardware issue

    if it says "unknown device" install notebook system software (assuming they have this for XPS) along with chipset and SP1/2 ...  once done, go back to device manager, right-click the Unknown Device, click remove, then right click somewhere and hit 'scan for changes" ...  it should be redetected correctly

  • NemesisDB

    2 Intern

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    Posted November 12th, 2004 14:00

    XPS notebook system software:
  • vice86

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    Posted November 12th, 2004 14:00

    It shows up in my Device Manager with a yellow exclamation point under the USB CONTROLER section.

    ill try the XPS driver cd again and do what yo suggest..thanks.