Announcement Banner

tstirling

updated

14 years ago

T

tstirling

5 Posts

0

12441

December 16th, 2012 14:00

XPS 12 PROBLEMS

I got my new xps 12 and are finding numerous problems:

1) It keeps dropping the internet connection

2) Graphics and general speed seem very slow

3) Flash in desktop mode keeps freezing the computer

4) Windows 8 keeps freezing

  • DELL-Rajath N

    6 Operator

    •

    1793 Posts

    325

    1

    Posted December 16th, 2012 17:00

    Hi tstirling,

    It could be upsetting when the system does not perform optimally. I suggest you to update the BIOS by downloading the file from the following link and check if it fixes the issues:
    http://dell.to/V88jKa

    Please let me know if you need further assistance.

  • tstirling

    5 Posts

    325

    0

    Posted December 16th, 2012 17:00

    Seems to have fixed the issues thank you

  • tstirling

    5 Posts

    325

    0

    Posted December 17th, 2012 18:00

    hmm the fix recommended worked for a coupe hours, looks like the windows 8 issues are fixed but flash still hangs up after 10 min and requires a restart

  • tstirling

    5 Posts

    325

    0

    Posted December 17th, 2012 20:00

    did a system diagnostic's,  said pci express fail, what does this mean and how do I fix it?

  • DELL-Rajath N

    6 Operator

    •

    1793 Posts

    325

    0

    Posted December 18th, 2012 16:00

    Hi tstirling,

    Thank you for the reply. It means that the PCI Express slot is or may be faulty. . I have added you as a friend. Please accept my friend request by clicking on my name ‘DELL-Rajath N’ highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

    I am sending you a private message as well. Click on “Inbox” to respond to the message and provide the system’s Service Tag and contact details(including the name on the account) so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message. Please let me know if this helps.

  • tstirling

    5 Posts

    325

    0

    Posted December 20th, 2012 10:00

    pci seems to have fixed itself, when I ran dell system check it came up health now, don't know why?

    Still major problem with flash on desk top freezes desktop after 4 or 5 min of use, very frustrating for a 1600 machine