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Meelanista
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February 26th, 2014 04:00
XPS 13 Unresponsive
My XPS 13 purchased in January last year has become completely unresponsive. The battery won't charge and the laptop simply will not turn on. Is there anything I can try or is this a case of sending back to Dell for them to sort out?
ejn63
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87468 Posts
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Posted February 26th, 2014 05:00
Troubleshooting must take place before service/repair is authorized. Start by calling Dell support -- they will do some initial troubleshooting and then authorize a depot or onsite repair depending on the warranty you purchased with the system.