I would like you to set the BIOS to defaults and check for issue resolution. Please follow the steps mentioned below to load the BIOS to defaults.
Reboot the computer.
When prompted during POST, press the key to enter the setup screen.
On the System Setup screen, press the key.
Press the key on Yes to Load Optimized Defaults and restart the computer.
Also, I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.
DELL-Ravi Ch
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Posted September 26th, 2015 22:00
Hi KLNG,
I would like you to set the BIOS to defaults and check for issue resolution. Please follow the steps mentioned below to load the BIOS to defaults.
Also, I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.
http://dell.to/164l6g4
Please let me know the findings.