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M Edom

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15 years ago

ME

M Edom

1 Message

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30269

January 17th, 2006 20:00

2000fp dying?

I have an old 2000fp that I purchased from a bankrupt company second hand. Everything has been fine for a couple of years, but lately it started giving me problems! It would go blank and all of the LED's on the front would light up. Usually after a while of disconnecting the power for a few inutes at a time, the fault would resolve itself. I thought that it was something to do with the screen saver on my notebook it was connected to. (I'm not that much of a techy so if that was silly idea, I apologise.)
 
It has now gone blank with all the LED's on again, but no matter how long I leave the power unconnected for, it wont reset.
 
Does anyone know of how to get the screen to reset or of any fix to this problem?
 
Mark.
  • taylortony

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    Posted January 17th, 2006 21:00

    You are in the TV forum not the monitor one, but trouble shooting here says things to do (uk site)

    and here tells you how to self test it

    https://support.euro.dell.com/support/edocs/monitors/2000fp/English/2000fp-e.pdf

    http://support.euro.dell.com/support/edocs/monitors/2000fp/English/trouble.htm

    also read

    http://support.euro.dell.com/support/edocs/monitors/2000fp/English/controls.htm

     

    if it is a cable issue have you tried plugging something into the other one? but i believe you can only CONNECT ONE AT A TIME?

     

    Message Edited by taylortony on 01-17-2006 05:30 PM

  • edessii

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    Posted January 24th, 2006 03:00

    I'm having the exact same problem with my 2000FP. I have also purchased it from an bankrupted company. When I connect the power, all the LCD lights are ON, however the screen is blank with no power. Please advise.

    Thanks
    Eddie
  • m-olsen

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    Posted January 26th, 2006 11:00

    Exact same problem for me, too. Except that I bought my 200FP directly from Dell, but still no help to get.

    The instructions in the links provided from taylortony are not working, however if I sometimes disconnect it several days I can get it to work properly for a couple of days. And then the problem comes back.

    If anyone knows how to fix or repair it please, please reply in this thread ...
     
    /Morten
  • edessii

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    Posted January 29th, 2006 14:00

    i have left mine off for over a week now.... still a no go... =(
  • chulett

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    Posted January 29th, 2006 15:00

    Not sure what's up with the links taylortony provided, but this post is stickied at the top of the forum and has several diagnostic type tests you can perform on your monitor. See if any of them help or shed more light on the issue:

    http://forums.us.dell.com/supportforums/board/message?board.id=dim_monitor&message.id=50584

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    Posted February 12th, 2006 00:00

    im having the same exact problem with my monitor, i wouldn't expect this from a monitor that was over 2000 dollars 3 or 4 years back. i'd hope something you spent that much money on would last a few years longer at least. i know everyone has to have the new technology all the time but that doesn't mean your company's products shouldn't have integrity.

    i hope there is a way to fix this issue as im very fond of my 2000fp and would never buy a dell monitor again as my last dell monitor failed to work after about 2 years.

    my monitor doesnt work at all anymore even after leaving it off for months it won't work.

    after all my dell monitor problems it pains me to see you guys starting a whole line of HDTV's and such. i would really appreciate some help on my problem at least a response of maybe i place i can send it in to get fixed or a store location, anything would help. it took me about 30 mins just to figure out how to get to this thread :P

    thanks for your help!

  • cd789

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    Posted February 14th, 2006 23:00

    I'm also having the same problem that began last night. At first, I thought it had gone into sleep mode, but it wouldn't wake after I moved the mouse. The screen stays dark even after trying DVI, analog, and composite inputs. I've tried a new monitor, and the video card works fine. My monitor is a refurbished from overstock.com, so I have no service tag or order number - Tech support won't help much - can't get online chat and I can't even get information about where I can take this to get it fixed from the telephone people. Thing is, I know mine is no longer under warranty and I'm willing to pay to have it fixed, but no one will even tell me how to do that!

    I think it is important to make clear that there is power to the screen - it is slightly lit - but entirely blank. Many of the suggestions I have read on other posts suggest performing resets or self-tests using the OSD, but I can't see it!

    Any constructive help?
  • swartza

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    Posted March 7th, 2006 12:00

    I find it ironic that literally in the past 3 months this thread has been started, and 5+ people have responded to it with the same issue's, and just in the past month 3-4 monitors we have at my workplace are showing the same symptoms. Monitor starts just turning off, a simple power cycle seems to fix it.  Sometimes its good for 5 minutes, sometimes its good for a few hours, sometimes its good for a few days.  The issue persists to the point where a power cycle doesn't work any longer and the monitor needs to be turned off for 5,10, 20 mins etc.  Finally the monitor dies, only the LED lights appear green in the front, screen completely black. I know the 2000 FP's have an external power supply, so if its as easy as replacing that, I'd really like to know.  Otherwise I'll be very upset that monitors that cost over $1800 a few years ago are all dying within months of each other.
  • swartza

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    Posted March 24th, 2006 15:00

    Can anyone from Dell give an official response here?
  • kzeutzius

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    Posted March 29th, 2006 13:00

    I'm having the same problem with my 2000FP, and it seems to me that Dell is being very quiet about the issue based on the lack of response on their part.  I've alwalys liked Dell products, but I'm really dissapointed in the support, or lack thereof on this issue.