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comadorconrad
4 Posts
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April 27th, 2005 00:00
2005FPW Backlight Issue
I'm having the wonderful 2005FPW Backlight Issue. I decided to create a new thread since I decide it was not wise to tack my question on the end of another 2005fpw backlight issue post. Here below my previous post \/
I’m having the same annoying backlight issues. all 4 corners are bleeding. just got it read some reviews mostly good amazingly enough. Some people reporting bleeding issues but the newest ones were saying it was a good monitor so I figured that it would be safe to drop the cash on it. I would naturally go CRT but my desk is only 19 inches deep and an old desk at that. So I have to go LCD...
I’m wondering if anyone knows how Dell will handle my situation or could handle it?
Will the allow me exchange this one and hope for better on the next one?
Will the let me upgrade to a 2405FPW? and take this 2005FPW back?
Does anyone think I can have them take this one back and get a rebate on the replacement LCD which would probly be a 2405FPW?
Sorry I’m asking so many different questions and tacking it on to this thread. this is my first purchase from Dell and so far its not a great experience.
Thanks in advance any input is greatly appreciated
comadorconrad
4 Posts
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Posted April 27th, 2005 04:00
Hmm thank you! One more question. Does this 21day period reset ever monitor you get or is it 21 days from you original purchase?
Since you say from experience did you get this monitor? If so how many did it take till you got an expectable one? (Well I guess this goes for anyone that has bought this before)
I like it just if I’m trying to watch a movie or some other dark back grounded graphic I have an oval around the screen.
Thank you so far! If you get a chance to answer again all the better. Thanks again
- The 21 days is from when u get the first one.With mine i just opt for a refund, saw at the time tooo many people having 3, 5 and evan 8 returns.Also be aware it took over a mth for my money to be put back..if you need wide the 2405 is the one to get.
comadorconrad
4 Posts
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Posted April 28th, 2005 01:00
Hmm ok thanks for the suggestions I do appreciate it. Since I’m new to Dell how should I go around getting my refund? I'm guessing call them? I hope to do it this weekend and then revaluate my monitor situation before I buy again. Thanks everyone you all have been a great help.
Eric
- call dell customer service, ask for a RAN,they may or may not offer free shipping back they did with mine.after they give u the number write it on box and write down ur ref number..Be perpared for a long time for refund..I dont know if ur looking for a wide only like me but the 2405 can be had with discounts found online for 885 or less.I got one coming this next week for this price.i wish u a speedy refund.
B-
10 Posts
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Posted April 27th, 2005 04:00