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Tony Merrill
19 Posts
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May 25th, 2005 16:00
Monitor Goes Black
Monitor: Dell 2000FP
Video Card: 128 DDR ATI Radeon 9700 Pro w/TV-out
Recently my monitor will just go black (power is still on). I need to turn the monitor off and then back on to bring the display back.
All the power saver modes are disabled. The only time the monitor is shut down is when I put the system in hibernation mode overnight.
I've never had this problem before but want to get it corrected before I lose the picture completely.
Any suggestions?
Thanks
:-)
Video Card: 128 DDR ATI Radeon 9700 Pro w/TV-out
Recently my monitor will just go black (power is still on). I need to turn the monitor off and then back on to bring the display back.
All the power saver modes are disabled. The only time the monitor is shut down is when I put the system in hibernation mode overnight.
I've never had this problem before but want to get it corrected before I lose the picture completely.
Any suggestions?
Thanks
:-)
Jesse L (retired)
10 Wizard
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Posted May 25th, 2005 17:00
Tony Merrill,
All of those choices are for portable systems to conserve battery life. It is best to not allow your desktop to enter into any of these battery conserving features.
Jesse L (retired)
Tony Merrill
19 Posts
426
0
Posted May 25th, 2005 17:00
Okay
Any suggestions on the monitor situation?
ThanksTony Merrill
19 Posts
426
0
Posted May 25th, 2005 17:00
I was incorrect in my first posting. At night I put the computer into "stand by" mode, not hibernation.- Monitor: Dell 2000FP
Video Card: ASUS V9280 V56.72I am having the same exact problem.I have made sure that my power option settings do not allow for hibernation and that standby is set to never for everything (monitor, hard drive and system).Intermittently the screen goes black...in order to restore the display I have to power off the monitor and power it back on.How do I correct this problem? Tony Merrill
19 Posts
426
0
Posted June 6th, 2005 02:00
Would you mind giving me the information on your driver. I updated my driver as well but am not convinced it's the latest. Is the updated driver for your monitor or video card or both?ThanksI set all the Power Option settings so that there was no possibility the monitor would go into hibernation mode or the system would go into sleep mode.
I went to the dell site and downloaded the latest version (R56446.exe for Monitors: Dell 2000FP, Driver, Multi OS, Multi Language, Multi System, v.3.0, A03) of the driver for 2000FP dated 2/14/2003 (the one I was using was from 2001).
So far, I haven't had the problem. I hope that it helps you, too.
Good luck!
Tony Merrill
19 Posts
426
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Posted June 6th, 2005 14:00
I think I have the most updated driver (the same one you posted a link to).
Do me a favor and right click on monitor in your device manager and then go to the driver tab. Compare what you have to what I show (see below):
Dell 2000FP(Digital)
Driver Provider: Dell
Driver Date: 8/13/01
Driver Version: 3.0.0.0
I know when you download the driver file (R56446) the driver file indicates it was created in 2/14/03, but I don't think that is when the driver came out. Am I right? I'm just trying to figure out if I have the driver you have. If I don't I want to try the one you have. I'm still having the same problem.
Tony Merrill
19 Posts
253
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Posted June 6th, 2005 17:00
Yes, I "updated" the driver anyway. I even updated my video card driver. I'm still having the problem. I've gone black about 10 times already today.
Let me know how things go for you the next few days. I may need to try tech support again. What a drag ...
Thanks
Jesse L (retired)
10 Wizard
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17898 Posts
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69016 Points
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Posted May 25th, 2005 16:00
Tony Merrill,
Thank you for using the Dell Community Forum.
It is probably best to not allow the system to go into hibernation. Go into the power saving properties in the control panel and uncheck the box that reads to let the system go into hibernation. This feature is for portable systems to conserve battery life.
Jesse L (retired)