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Juice

updated

4 years ago

J

Juice

2 Posts

0

915

December 7th, 2022 04:00

P3222QE, MacBook Pro connection problem

Hi Community,

MacBook Pro 13" with M2 chip (mid 2022) and Dell P3222QE display. Mac has connected to display with USB 3.2 cable (which comes with monitor) and display has hub where is attached keyboard, mouse and external hard drive.

Every time I restart mac the display wakes but plugged USB devices not. I have to unplug the cable and put it back and then all USB devices wakes and works normally. What could cause this and is there anything to do?

I have tried to do every tricks but nothing works. I have unplug USB devices one by one but no help. I even tried to change the connection cable which comes with the mac but with this cable the display doesn't even woke up.

I found one explanation which may cause the problem: Mac has USB 3.1 Bus when display's manual says: "Check that your computer is USB 3.2 Gen1-capable. " I'm not the specialist with this so I'm not sure does this affect?

At the moment the only solution is that I never shutdown mac, only put it in sleep mode.

  • DELL-Chris M

    Community Manager

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    56891 Posts

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    Posted December 7th, 2022 08:00

    Please read through the Pinned post, "Dell monitor, Apple FAQ".


    DELL-Chris M (old account)

    #IWork4Dell

  • Juice

    2 Posts

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    Posted December 7th, 2022 12:00

    Hi Chris,

    thanks for this but no help. Monitor's firmware is M3T101, I'm not sure is it the latest. There is no mac version in drivers. But because this monitor has not full mac support maybe I just have to accept this annoying "feature".