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Delaciox

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11 years ago

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Delaciox

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July 18th, 2015 09:00

U2414H, Cannot register without a service tag number

i from malaysia, i brought a monitor yesterday from reseller, today i wanna to register product, and i could't found any services tags number. but at my monitor back got serial number, but cannot use to register.

  • DELL-Chris M

    Community Manager

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    Posted July 18th, 2015 09:00

    That is correct. You cannot "register" a monitor that does not have a service tag number. Nor can you add the monitor to any existing Dell Customer numbers. This is why you should always buy directly from Dell. Buying from us attaches the non-service tag monitor to your unique Dell Customer and Order number. Anyway, if the monitor fails within the 3 year period derived from the 20 digit serial number, Dell will exchange it.
    * Go back to the top of this Monitor Forum
    * Open "FAQ Monitor"
    * Open "Monitor warranties and replacement instructions"
    * Scroll down to the 5th section, "Monitors without a service tag number purchased from resellers (CostCo, Walmart, Best Buy, Amazon, Buy.com, online store, etc.)"


    DELL-Chris M (old account)

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