ss98

updated

5 years ago

S

ss98

7 Posts

0

439

January 18th, 2022 09:00

U2722DE, question

Hi,

U2722DE has been working flawlessly until few weeks ago. I think it started after I received a Windows update on my work laptop (still on Windows 10). Whenever I connect the USB Type-C cable, the laptop screen tries to scale back and forth indicating that it's trying to connect to the U2722DE. However, the connection never happens and this loops on. Has anybody experienced this?

Thanks!

  • ss98

    7 Posts

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    Posted January 20th, 2022 12:00

    Hi there, updated the firmware based on the customer care's suggestion. It works great now. Thanks so much.

  • DELL-Cares

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    Posted January 19th, 2022 03:00

    We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.


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